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Business Administration, Business Management & Customer Service - Level 4 Diploma

3 Courses + Free 3 PDF Certificates | Instant Access | Tutor Support | No Hidden Fees | Lifetime Access


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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 3 Certificates - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Business Administration, Business Management & Customer Service - Level 4 Diploma

  • 3 CPD CERTIFIED Courses Bundle
  • 3 FREE PDF CERTIFICATES INCLUDED

Get instant access to your Business Administration, Business Management & Customer Service - Level 4 Diploma course. Study online, track your progress, and learn new skills, from wherever you are.

  • 14 DAY MONEY BACK GUARANTEE
  • Instant PDF Certificate after completing this Business Administration, Business Management & Customer Service - Level 4 Diploma course.

This Business Administration, Business Management & Customer Service - Level 4 Diploma course comes with easy to understand e-learning study materials.

COURSES INCLUDED

  • Course 01: Business Administration
  • Course 02: Business Management
  • Course 03: Customer Service - Level 4 Diploma

This Business Administration, Business Management & Customer Service - Level 4 Diploma course is developed by industry experts. We have divided this Business Administration, Business Management & Customer Service - Level 4 Diploma course into ten easy-to-understand modules. Each module deals with an important topic.

Why choose this Business Administration, Business Management & Customer Service - Level 4 Diploma

  • Accredited by CPD
  • Instant access to this Business Administration, Business Management & Customer Service - Level 4 Diploma course.
  • Self-paced Business Administration, Business Management & Customer Service - Level 4 Diploma, supported on any device, i.e., desktop, laptop, smartphone, tab.
  • TUTOR SUPPORT Available to this Business Administration, Business Management & Customer Service - Level 4 Diploma Course
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Unlimited Access to this Business Administration, Business Management & Customer Service - Level 4 Diploma course
  • Budget-friendly course price to this Business Administration, Business Management & Customer Service - Level 4 Diploma course
  • Entirely FREE PDF certificate to this Business Administration, Business Management & Customer Service - Level 4 Diploma course
  • No Hidden fees to this Business Administration, Business Management & Customer Service - Level 4 Diploma course
  • Downloadable Resource Available to this Business Administration, Business Management & Customer Service - Level 4 Diploma course

Please remember that this Business Administration, Business Management & Customer Service - Level 4 Diploma course comes with Reed's 14 days Money Back Guarantee.

Curriculum

3
sections
3
lectures
3h 47m
total

Course media

Description

Course 01: Business Administration

  • Module 1: An Overview of Business Administration
  • Module 2: Understanding Administrative Management
  • Module 3: Human Resource Management
  • Module 4: Performance Management
  • Module 5: Resource Management
  • Module 6: Understanding Leadership and Management
  • Module 7: Risk Management

Course 02: Business Management

  • Module 1: Basic Concepts of Business Management
  • Module 2: Basics of Human Resource Management
  • Module 3: Basics of Customer Relationship Management
  • Module 4: Basics of Performance Management
  • Module 5: Basics of Risk Management

Course 03: Customer Service - Level 4 Diploma

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Buying for Your Team?

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Refund Policy

This Business Administration, Business Management & Customer Service - Level 4 Diploma course is backed by a 14-day refund policy. If you're not completed satisfied, simply request a refund through your dashboard.

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*** Grab Your Certificate ***

After completing the Business Administration, Business Management & Customer Service - Level 4 Diploma Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the Business Administration, Business Management & Customer Service - Level 4 Diploma bundle. Completely free of charge.

CPD Accredited Certificate

This Business Administration, Business Management & Customer Service - Level 4 Diploma will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.

Who is this course for?

This course is for anyone interested in Business Administration, Business Management & Customer Service - Level 4 Diploma

Requirements

There is no prerequisite to enrolling in this Business Administration, Business Management & Customer Service - Level 4 Diploma course.

Career path

Business Administration, Business Management & Customer Service - Level 4 Diploma Course offers a unique opportunity to gain valuable skills and advance your career

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

3 Certificates

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.